Wiley Knewton Alta incident

Issue in Knewton.com Environment

Resolved after 15 minutes, on August 27, 2015.

resolved Aug 27, 2015, 02:58 AM UTC

On August 26, the Knewton Technology Team resolved an issue affecting Knewton.com . It began at 02:00UTC and was resolved as of 02:48 UTC. During this time a small number of users were not able to get recommendations or start working on new assignments. The issue is now resolved.

Started
Aug 27, 2015, 02:43 AM UTC
Resolved
Aug 27, 2015, 02:58 AM UTC
Duration
15m
Detected by Pingoru
Aug 27, 2015, 02:43 AM UTC

Update timeline

  1. investigating Aug 27, 2015, 02:43 AM UTC

    On August 26, the Knewton Technology Team detected an issue affecting Knewton.com. It began at 02:00 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. identified Aug 27, 2015, 02:58 AM UTC

    On August 26, the Knewton Technology Team resolved an issue affecting Knewton.com . It began at 02:00UTC and was resolved as of 02:48 UTC. More details will follow soon.

  3. resolved Aug 27, 2015, 02:58 AM UTC

    On August 26, the Knewton Technology Team resolved an issue affecting Knewton.com . It began at 02:00UTC and was resolved as of 02:48 UTC. During this time a small number of users were not able to get recommendations or start working on new assignments. The issue is now resolved.

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