Wiley Knewton Alta incident

Knewton.com Issue

Resolved after 3 hours 44 minutes, on October 21, 2016.

resolved Oct 21, 2016, 09:17 PM UTC

On October 21, 2016, the Knewton Technology Team resolved an issue affecting Knewton.com. It began at 16:20 UTC and was resolved as of 20:17 UTC. During this time, users may have been unable to access the Knewton.com website. As of 20:17 UTC access to the website was fully restored. Thanks for your patience with this.

Started
Oct 21, 2016, 05:32 PM UTC
Resolved
Oct 21, 2016, 09:17 PM UTC
Duration
3h 44m
Detected by Pingoru
Oct 21, 2016, 05:32 PM UTC

Update timeline

  1. investigating Oct 21, 2016, 05:32 PM UTC

    On October 21st, 2016, the Knewton Technology Team detected an issue affecting access to Knewton.com. It began at 16:20 UTC, and we're currently looking into the issue. We will provide an update on this page as soon as we have more information. Thanks for your patience.

  2. resolved Oct 21, 2016, 09:17 PM UTC

    On October 21, 2016, the Knewton Technology Team resolved an issue affecting Knewton.com. It began at 16:20 UTC and was resolved as of 20:17 UTC. During this time, users may have been unable to access the Knewton.com website. As of 20:17 UTC access to the website was fully restored. Thanks for your patience with this.

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