Wiley Knewton Alta incident

Unable to login using Google OAuth

Resolved after 1 hour 24 minutes, affecting Knewton alta, on February 5, 2019.

resolved Feb 05, 2019, 05:19 PM UTC

On February 5, 2019, the Knewton Technology Team resolved an issue affecting users from signing into Knewton.com via Google authentication. It began on February 5, 2019 at 9:26 UTC and was resolved as of 16:31 UTC. During this time, users were unable to log into Knewton.com via the Google authentication method. Operations returned to normal at 16:31 UTC.

Started
Feb 05, 2019, 03:55 PM UTC
Resolved
Feb 05, 2019, 05:19 PM UTC
Duration
1h 24m
Detected by Pingoru
Feb 05, 2019, 03:55 PM UTC

Affected components

Knewton alta

Update timeline

  1. investigating Feb 05, 2019, 03:55 PM UTC

    The Knewton Technology Team is investigating an issue affecting users from signing into Knewton.com via Google authentication. It began on February 5, 2019 at 9:26 UTC.

  2. resolved Feb 05, 2019, 05:19 PM UTC

    On February 5, 2019, the Knewton Technology Team resolved an issue affecting users from signing into Knewton.com via Google authentication. It began on February 5, 2019 at 9:26 UTC and was resolved as of 16:31 UTC. During this time, users were unable to log into Knewton.com via the Google authentication method. Operations returned to normal at 16:31 UTC.

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