WHOOP incident

Data uploads & activity processing delayed

Resolved after 35 minutes, affecting Data uploads & processing, on April 12, 2021.

monitoring Apr 12, 2021, 05:22 PM UTC

We are continuing to monitor for any further issues.

Started
Apr 12, 2021, 05:02 PM UTC
Resolved
Apr 12, 2021, 05:38 PM UTC
Duration
35m
Detected by Pingoru
Apr 12, 2021, 05:02 PM UTC

Affected components

Data uploads & processing

Update timeline

  1. investigating Apr 12, 2021, 05:02 PM UTC

    We are investigating a delay in data uploads and activity processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. identified Apr 12, 2021, 05:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 12, 2021, 05:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Apr 12, 2021, 05:22 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Apr 12, 2021, 05:38 PM UTC

    This incident has been resolved.

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