WHOOP incident

Unable to complete checkout flow

Resolved after 4 hours 40 minutes, affecting Joining, on September 8, 2021.

monitoring Sep 08, 2021, 06:37 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 08, 2021, 06:16 PM UTC
Resolved
Sep 08, 2021, 10:56 PM UTC
Duration
4h 40m
Detected by Pingoru
Sep 08, 2021, 06:16 PM UTC

Affected components

Joining

Update timeline

  1. identified Sep 08, 2021, 06:16 PM UTC

    We are currently investigating an issue that is preventing people from purchasing or upgrading their WHOOP subscription.

  2. monitoring Sep 08, 2021, 06:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2021, 10:56 PM UTC

    This incident has been resolved.

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