WHOOP incident

Product experience degraded

Resolved after 26 minutes, affecting Login and Data uploads & processing and 1 more, on December 15, 2021.

monitoring Dec 15, 2021, 04:01 PM UTC

Our engineering team has determined that our services are impacted by the ongoing AWS network connectivity event. We are monitoring the situation as it progresses.

Started
Dec 15, 2021, 03:50 PM UTC
Resolved
Dec 15, 2021, 04:17 PM UTC
Duration
26m
Detected by Pingoru
Dec 15, 2021, 03:50 PM UTC

Affected components

LoginData uploads & processingJoiningWeb AppTeamsThird party integrationsPerformance Assessments

Update timeline

  1. investigating Dec 15, 2021, 03:50 PM UTC

    We are investigating an issue disrupting the app. Our engineering team is actively working to diagnose the issue.

  2. monitoring Dec 15, 2021, 04:01 PM UTC

    Our engineering team has determined that our services are impacted by the ongoing AWS network connectivity event. We are monitoring the situation as it progresses.

  3. resolved Dec 15, 2021, 04:17 PM UTC

    The issue has been resolved. All systems are operational.

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