WHOOP incident

Product experience degraded

Resolved after 40 minutes, affecting Login and Data uploads & processing and 1 more, on August 1, 2023.

identified Aug 01, 2023, 12:53 PM UTC

The issue has been identified and a fix is being implemented.

Started
Aug 01, 2023, 12:53 PM UTC
Resolved
Aug 01, 2023, 01:34 PM UTC
Duration
40m
Detected by Pingoru
Aug 01, 2023, 12:53 PM UTC

Affected components

LoginData uploads & processingTeams

Update timeline

  1. investigating Aug 01, 2023, 12:53 PM UTC

    We are investigating an issue disrupting the app. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. identified Aug 01, 2023, 12:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 01, 2023, 01:34 PM UTC

    This incident has been resolved.

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