White Label Communications incident

Atlas portal login failures

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on April 16, 2022 affecting Web Portal, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2022, 12:25 PM UTC
Resolved
Apr 16, 2022, 05:13 PM UTC
Duration
4h 47m
Detected by Pingoru
Apr 16, 2022, 12:25 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Apr 16, 2022, 12:49 PM UTC

    We are currently investigating this issue.

  2. identified Apr 16, 2022, 12:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 16, 2022, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 16, 2022, 05:13 PM UTC

    This incident has been resolved.