White Label Communications incident

Las Vegas Registrations / Calling

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on August 11, 2022 affecting Registration and West, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2022, 10:54 AM UTC
Resolved
Aug 11, 2022, 01:33 PM UTC
Duration
2h 38m
Detected by Pingoru
Aug 11, 2022, 10:54 AM UTC

Affected components

RegistrationWest

Update timeline

  1. investigating Aug 11, 2022, 10:54 AM UTC

    White Label Engineers are currently investigation issues communicating from some regions to the Las Vegas location.

  2. identified Aug 11, 2022, 11:39 AM UTC

    We are seeing improvements in internet traffic communicating with Las Vegas.

  3. monitoring Aug 11, 2022, 11:45 AM UTC

    White Label Engineering is observing registrations that left returning to the Las Vegas location. Traffic appears to be normalized at this time, we are continuing to monitor.

  4. resolved Aug 11, 2022, 01:33 PM UTC

    This incident has been resolved.