White Label Communications incident

Call / Registration Failures

Notice Resolved View vendor source →

White Label Communications experienced a notice incident on November 2, 2022 affecting Registration and Inbound Calling and 1 more component, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 02, 2022, 07:51 PM UTC
Resolved
Nov 03, 2022, 02:15 AM UTC
Duration
6h 24m
Detected by Pingoru
Nov 02, 2022, 07:51 PM UTC

Affected components

RegistrationInbound CallingOutbound Calling

Update timeline

  1. investigating Nov 02, 2022, 07:51 PM UTC

    White Label Engineering is investigating an issue with calling / registration.

  2. monitoring Nov 02, 2022, 07:52 PM UTC

    White Label Engineering has identified the issue and has implemented a fix and is monitoring the system.

  3. resolved Nov 03, 2022, 02:15 AM UTC

    This incident has been resolved.