White Label Communications incident

Inbound Fax Delays

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on November 7, 2022 affecting Fax, lasting 3h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2022, 04:25 PM UTC
Resolved
Nov 07, 2022, 08:13 PM UTC
Duration
3h 48m
Detected by Pingoru
Nov 07, 2022, 04:25 PM UTC

Affected components

Fax

Update timeline

  1. investigating Nov 07, 2022, 04:25 PM UTC

    We are currently investigating this issue. Atlas faxing is unaffected at this time.

  2. identified Nov 07, 2022, 06:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 07, 2022, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 07, 2022, 08:13 PM UTC

    This incident has been resolved.