White Label Communications incident

FaxBack Server performance issues

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on December 12, 2022 affecting Fax, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2022, 07:08 PM UTC
Resolved
Dec 12, 2022, 09:41 PM UTC
Duration
2h 32m
Detected by Pingoru
Dec 12, 2022, 07:08 PM UTC

Affected components

Fax

Update timeline

  1. investigating Dec 12, 2022, 07:08 PM UTC

    We are currently investigating an issue with the fax server.

  2. identified Dec 12, 2022, 08:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 12, 2022, 08:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 12, 2022, 09:41 PM UTC

    This incident has been resolved.