White Label Communications incident

Boomea SMS/MMS Issues

Major Resolved View vendor source →

White Label Communications experienced a major incident on January 12, 2023 affecting SMS, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2023, 03:18 PM UTC
Resolved
Jan 12, 2023, 05:00 PM UTC
Duration
1h 41m
Detected by Pingoru
Jan 12, 2023, 03:18 PM UTC

Affected components

SMS

Update timeline

  1. investigating Jan 12, 2023, 03:18 PM UTC

    We are currently investigating an issue with SMS/MMS in Boomea.

  2. identified Jan 12, 2023, 04:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 12, 2023, 04:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 12, 2023, 05:00 PM UTC

    This incident has been resolved.