White Label Communications incident

HTTPS Fax server Degraded Performance.

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on January 17, 2023 affecting Fax, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2023, 05:00 PM UTC
Resolved
Jan 18, 2023, 05:52 PM UTC
Duration
1d
Detected by Pingoru
Jan 17, 2023, 05:00 PM UTC

Affected components

Fax

Update timeline

  1. investigating Jan 17, 2023, 05:00 PM UTC

    We are currently investigating an issue related to the fax server resulting in degraded performance.

  2. identified Jan 17, 2023, 06:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 18, 2023, 05:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 18, 2023, 05:52 PM UTC

    This incident has been resolved.