White Label Communications incident

2/1/2023 Client invoicing

Notice Resolved View vendor source →

White Label Communications experienced a notice incident on February 2, 2023, lasting 7h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2023, 02:48 PM UTC
Resolved
Feb 02, 2023, 09:59 PM UTC
Duration
7h 11m
Detected by Pingoru
Feb 02, 2023, 02:48 PM UTC

Update timeline

  1. investigating Feb 02, 2023, 02:48 PM UTC

    We are currently investigating an issue with client invoice generation from 2/1/2023.

  2. identified Feb 02, 2023, 03:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 02, 2023, 06:55 PM UTC

    A fix has been implemented and the backlog of invoices are processed.

  4. resolved Feb 02, 2023, 09:59 PM UTC

    This incident has been resolved.