White Label Communications incident

Inbound CNAM Delivery

Notice Resolved View vendor source →

White Label Communications experienced a notice incident on February 28, 2023 affecting CNAM Delivery, lasting 10h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2023, 10:21 PM UTC
Resolved
Mar 01, 2023, 08:45 AM UTC
Duration
10h 24m
Detected by Pingoru
Feb 28, 2023, 10:21 PM UTC

Affected components

CNAM Delivery

Update timeline

  1. investigating Feb 28, 2023, 10:21 PM UTC

    We are investigating failure in CNAM delivery on inbound calls.

  2. investigating Feb 28, 2023, 10:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 01, 2023, 08:44 AM UTC

    An issue with the CNAM provider was identified and fixed around 6:50 pm ET 3/1/2023. CNAM delivery has appeared stable since that time.

  4. resolved Mar 01, 2023, 08:45 AM UTC

    This incident has been resolved.