White Label Communications incident

HTTPS Fax server Degraded Performance.

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on May 17, 2023 affecting Fax, lasting 16h 45m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 07:57 PM UTC
Resolved
May 18, 2023, 12:43 PM UTC
Duration
16h 45m
Detected by Pingoru
May 17, 2023, 07:57 PM UTC

Affected components

Fax

Update timeline

  1. investigating May 17, 2023, 07:57 PM UTC

    We are currently investigating an issue with the fax server and outbound failures.

  2. monitoring May 17, 2023, 08:42 PM UTC

    A fix has been implemented and the server is processing the back log of faxes.

  3. resolved May 18, 2023, 12:43 PM UTC

    This incident has been resolved.