White Label Communications incident

Inbound CNAM Delivery

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on April 30, 2024 affecting CNAM Delivery, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 01:33 PM UTC
Resolved
Apr 30, 2024, 03:48 PM UTC
Duration
2h 15m
Detected by Pingoru
Apr 30, 2024, 01:33 PM UTC

Affected components

CNAM Delivery

Update timeline

  1. investigating Apr 30, 2024, 01:33 PM UTC

    We are currently investigating an issue with CNAM delivery on calls. The carrier is aware and investigating the root cause of the issue.

  2. monitoring Apr 30, 2024, 02:17 PM UTC

    The carrier has implemented a solution and monitoring at this time.

  3. resolved Apr 30, 2024, 03:48 PM UTC

    The carrier is reporting that this issue is resolved at this time.