White Label Communications incident

CNAM Deliver 520 Error

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on December 23, 2024 affecting CNAM Delivery, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2024, 04:45 PM UTC
Resolved
Dec 23, 2024, 06:34 PM UTC
Duration
1h 49m
Detected by Pingoru
Dec 23, 2024, 04:45 PM UTC

Affected components

CNAM Delivery

Update timeline

  1. investigating Dec 23, 2024, 04:45 PM UTC

    We are currently aware of an issue impacting the delivery of CNAM. Our CNAM provider is presently investigating the issue.

  2. monitoring Dec 23, 2024, 05:36 PM UTC

    The CNAM provider has implemented a fix and we are observing normal CNAM delivery. We will continue to monitor.

  3. resolved Dec 23, 2024, 06:34 PM UTC

    This incident has been resolved at this time.