White Label Communications incident

CNAM Deliver 520 Error

Minor Resolved View vendor source →

White Label Communications experienced a minor incident on March 3, 2025 affecting CNAM Delivery, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 03:26 PM UTC
Resolved
Mar 03, 2025, 06:33 PM UTC
Duration
3h 6m
Detected by Pingoru
Mar 03, 2025, 03:26 PM UTC

Affected components

CNAM Delivery

Update timeline

  1. investigating Mar 03, 2025, 03:26 PM UTC

    We are currently working with our CNAM vendor to investigate an issue with SNAM delivery.

  2. identified Mar 03, 2025, 04:29 PM UTC

    The issue has been identified and we are seeing CNAM delivery return to normal.

  3. monitoring Mar 03, 2025, 05:20 PM UTC

    The carrier has a fix in place, and we are monitoring for stability at this time.

  4. resolved Mar 03, 2025, 06:33 PM UTC

    The carrier is noting that this issue has been resolved at this time.