WheroNet incident

Outage in Te Kohanga Area

Minor Resolved View vendor source →

WheroNet experienced a minor incident on June 4, 2025 affecting Rural Wireless Network, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2025, 07:20 PM UTC
Resolved
Jun 04, 2025, 08:29 PM UTC
Duration
1h 8m
Detected by Pingoru
Jun 04, 2025, 07:20 PM UTC

Affected components

Rural Wireless Network

Update timeline

  1. investigating Jun 04, 2025, 07:20 PM UTC

    We are aware of an issue on the Te Kohanga transmitter site affecting customers in the local area. We suspect this to be hardware related following the rough weather yesterday and last night. Technicians will be on the way to to the site asap.

  2. resolved Jun 04, 2025, 08:29 PM UTC

    We identified the issue and the site is now back online working fine.