WheroNet incident

Investigating partial network outage

Minor Resolved View vendor source →

WheroNet experienced a minor incident on July 3, 2025 affecting Rural Wireless Network, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 03, 2025, 06:22 AM UTC
Resolved
Jul 03, 2025, 07:07 AM UTC
Duration
45m
Detected by Pingoru
Jul 03, 2025, 06:22 AM UTC

Affected components

Rural Wireless Network

Update timeline

  1. investigating Jul 03, 2025, 06:22 AM UTC

    We’re investigating an issue affecting a wide number of customers across Onewhero, Pukekawa and down to Te Kohanga. Updates to follow.

  2. resolved Jul 03, 2025, 07:07 AM UTC

    There was an outage affecting some customers betwen 6.05pm and 6.30pm All services are back online.