WheroNet incident

Investigating partial network outage

Minor Resolved View vendor source →

WheroNet experienced a minor incident on October 3, 2025 affecting Rural Wireless Network, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 07:45 PM UTC
Resolved
Oct 03, 2025, 11:11 PM UTC
Duration
3h 26m
Detected by Pingoru
Oct 03, 2025, 07:45 PM UTC

Affected components

Rural Wireless Network

Update timeline

  1. investigating Oct 03, 2025, 07:45 PM UTC

    We are aware of issues on the Te Kohanga transmitter site following the thunderstorm at 7.30am. Technician is on the way to investigate and replace hardware as required.

  2. resolved Oct 03, 2025, 11:11 PM UTC

    Hardware damghed by lightning strike. Services all back online