Whatfix incident

DAP (Web) - North America -...

Major Resolved View vendor source →

Whatfix experienced a major incident on January 7, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs) and Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2026, 04:04 AM UTC
Resolved
Jan 07, 2026, 04:07 AM UTC
Duration
2m
Detected by Pingoru
Jan 07, 2026, 04:04 AM UTC

Affected components

Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)

Update timeline

  1. investigating Jan 07, 2026, 04:04 AM UTC

    DAP (Web) - North America - Push to Production Service went down.

  2. resolved Jan 07, 2026, 04:07 AM UTC

    DAP (Web) - North America - Multi Format Outputs recovered.