Whatfix experienced a minor incident on January 14, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio) and Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web/ Desktop) - EU - Studio), lasting 5d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Digital Adoption Platform (DAP) - North America (DAP (Web/ Desktop) - North America - Studio)Digital Adoption Platform (DAP) - European Union (EU) (DAP (Web/ Desktop) - EU - Studio)
Update timeline
- investigating Jan 14, 2026, 03:00 PM UTC
Studio is currently degraded on Chromium-based browsers. The issue appears after upgrading Chrome from version 143.x.xx to 144.x.xx. We are actively investigating.
- resolved Jan 20, 2026, 07:30 AM UTC
The technical issue affecting page tags in Whatfix Studio has been resolved. A fix is now fully deployed, and Studio functionality is restored across all browsers.