Whatfix experienced a major incident on March 10, 2026 affecting Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs) and Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service), lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Multi Format Outputs)Digital Adoption Platform (DAP) - North America (DAP (Web) - North America - Push to Production Service)
Update timeline
- investigating Mar 10, 2026, 04:18 PM UTC
DAP (Web) - North America - Multi Format Outputs went down.
- resolved Mar 10, 2026, 04:28 PM UTC
DAP (Web) - North America - Push to Production Service recovered.