Whalebone experienced a minor incident on August 11, 2026 affecting Whalebone Cloud Resolvers, lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Whalebone Cloud Resolvers
Update timeline
- investigating Aug 11, 2026, 11:47 AM UTC
We’re investigating an anomaly related to our cloud resolvers, where security policies might not get fully propagated to Home Office Security devices Affected devices continue using Whalebone DNS while specific application or content-blocking rules are not enforced. Current evidence indicates limited device-level impact rather than a global service issue. Our team is verifying the affected device policy assignments.
- resolved Aug 11, 2026, 12:16 PM UTC
Further investigation found that a erroneously deleted resolver broke the policy propagation to that device. The issue has been corrected.