Whalebone incident

Resolvers page loads slowly / fails to load

Minor Resolved View vendor source →

Whalebone experienced a minor incident on January 5, 2026 affecting Europe (eu-01) and Admin Portal and 1 more component, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2026, 10:00 AM UTC
Resolved
Jan 05, 2026, 01:58 PM UTC
Duration
3h 58m
Detected by Pingoru
Jan 05, 2026, 10:00 AM UTC

Affected components

Europe (eu-01)Admin PortalAdmin Portal

Update timeline

  1. investigating Jan 05, 2026, 11:23 AM UTC

    We’re investigating an issue in EU-01 where the Admin Portal → Resolvers list may load very slowly or fail to load.

  2. resolved Jan 05, 2026, 01:58 PM UTC

    The issue is resolved. The Admin Portal → Resolvers page should now load normally. We’re working on preventative measures to reduce the risk of recurrence.