Whalebone incident

Slow performance of several services

Whalebone is currently experiencing a minor incident affecting Main region and Retail services and 1 more component, which began 78d ago. The vendor's full update timeline is below.

Started
Apr 01, 2026, 06:20 AM UTC
Resolved
Ongoing
Duration
● 77d 22h
Detected by Pingoru
Apr 01, 2026, 06:20 AM UTC

Affected components

Main regionRetail servicesAdmin PortalAPIAdmin Portal

Update timeline

  1. investigating Apr 01, 2026, 09:50 AM UTC

    We are experiencing performance issues affecting some services, such as the Admin portal, the End Customer portal, and others. Users may encounter slow loading times on the resolvers page, errors during domain analysis, and statistics may fail to load. Update: Systems resumed normal operations