Whalebone experienced a minor incident on April 1, 2026 affecting Europe (exo-01) and Retail services and 1 more component, lasting 147d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Europe (exo-01)Retail servicesAdmin PortalAPIAdmin PortalAPIAdmin Portal
Update timeline
- investigating Apr 01, 2026, 09:50 AM UTC
We are experiencing performance issues affecting some services, such as the Admin portal, the End Customer portal, and others. Users may encounter slow loading times on the resolvers page, errors during domain analysis, and statistics may fail to load. Update: Systems resumed normal operations