Whalebone incident

Slow performance of several services

Started
Apr 01, 2026, 06:20 AM UTC
Resolved
Ongoing
Duration
● 32d 17h
Detected by Pingoru
Apr 01, 2026, 06:20 AM UTC

Affected components

Main regionRetail servicesAdmin PortalAPI

Update timeline

  1. investigating Apr 01, 2026, 09:50 AM UTC

    We are experiencing performance issues affecting some services, such as the Admin portal, the End Customer portal, and others. Users may encounter slow loading times on the resolvers page, errors during domain analysis, and statistics may fail to load. Update: Systems resumed normal operations

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