Increased latency on upload and download
Affected: DownloadsUploads
Timeline · 2 updates
- investigating Jul 08, 2026, 12:52 PM UTC
We are currently investigating this issue.
- resolved Jul 08, 2026, 03:53 PM UTC
This incident has been resolved.
WeTransfer Outage History
WeTransfer is up right nowWeTransfer had 19 outages in the last 2 years totaling 25h 22m of downtime — averaging 0.8 incidents per month.
There were 19 WeTransfer outages since July 12, 2024 totaling 25h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
Partial outage on the WeTransfer website
Affected: WebsiteDownloadsUploadsTransfer MobilePreviews
Timeline · 3 updates
- investigating Jun 18, 2026, 01:39 PM UTC
The issue has been identified, we are deploying a fix.
- identified Jun 18, 2026, 01:42 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jun 18, 2026, 02:35 PM UTC
The incident has been resolved
WeTransfer website not loading
Timeline · 1 update
- resolved Jun 18, 2026, 01:06 PM UTC
We've identified the issue and a fix has been rollout.
Degraded download performances for some transfers
Affected: Downloads
Timeline · 1 update
- resolved Jun 15, 2026, 02:57 PM UTC
We've identified the issue causing some downloads - particularly of some larger transfers - to fail before completing. A fix has been rollout.
Elevated Errors on MacOS and iOS apps
Timeline · 1 update
- resolved Apr 16, 2026, 02:22 PM UTC
Creating transfers and navigating the transfer list were not working on the native macOS app and on the native iOS app (versions below 3.3.38). The root cause has been identified and a fix has been released on Apr 16, 2026, 8:45 am UTC.
Degraded upload performances
Affected: Uploads
Timeline · 2 updates
- investigating Feb 23, 2026, 11:27 AM UTC
We are currently investigating this issue.
- resolved Feb 23, 2026, 12:57 PM UTC
This incident has been resolved.
WeTransfer performances degraded
Affected: Downloads
Timeline · 2 updates
- identified Dec 01, 2025, 08:59 AM UTC
Transfers just created might need a few minutes before they’re ready to download. We have identified the root cause and working on a solution
- resolved Dec 01, 2025, 12:43 PM UTC
This incident has been resolved.
WeTransfer outage
Affected: WebsiteDownloadsUploads
Timeline · 2 updates
- identified Nov 21, 2025, 04:17 PM UTC
We are experiencing issues due to an outage of one of our providers. They have identified the issue and are working on a fix.
- resolved Nov 21, 2025, 04:26 PM UTC
This incident has been resolved.
Major outage on wetransfer.com
Affected: WebsiteDownloadsUploadsEmail
Timeline · 3 updates
- investigating Oct 31, 2025, 05:56 PM UTC
We are currently investigating this issue.
- monitoring Oct 31, 2025, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2025, 06:08 PM UTC
This incident has been resolved.
Service Degradation in US due to Infrastructure provider operational issue
Affected: WebsiteDownloadsUploads
Timeline · 2 updates
- monitoring Oct 20, 2025, 03:01 PM UTC
Performances are still degraded in US due to some issues of our Infrastructure provider
- resolved Oct 20, 2025, 10:13 PM UTC
This incident has been resolved.
WeTransfer Outage
Affected: WebsiteDownloadsUploadsEmailTransfer Mobile
Timeline · 3 updates
- identified Sep 26, 2025, 10:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 26, 2025, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2025, 10:20 AM UTC
This incident has been resolved.
[Test] Not a real incident
Affected: Website
Timeline · 2 updates
- investigating Aug 22, 2025, 12:08 PM UTC
We are currently investigating this issue.
- resolved Aug 22, 2025, 12:09 PM UTC
This incident has been resolved.
Partial outage across WeTransfer services
Affected: WebsiteDownloadsUploadsEmailTransfer Mobile
Timeline · 3 updates
- investigating May 24, 2025, 12:14 AM UTC
We are currently investigating the issues.
- investigating May 24, 2025, 12:14 AM UTC
We are continuing to investigate this issue.
- resolved May 24, 2025, 12:53 AM UTC
This incident has been resolved.
Email provider outage
Affected: Email
Timeline · 2 updates
- identified Apr 23, 2025, 09:46 PM UTC
We are currently unable to send transactional and notification emails due to an ongoing outage at our email service provider. Our team is monitoring the situation and will post updates here as they become available. As a temporary measure, we recommend: - Signing up with Google, which doesn't rely on the email-verification steps. - Using link transfers instead of email transfers whenever possible. These options will let you continue using our service while the email-delivery issue is being resolved.
- resolved Apr 24, 2025, 01:04 AM UTC
This incident has been resolved.
Major outtage across most WeTransfer products
Timeline · 1 update
- resolved Mar 17, 2025, 10:29 AM UTC
Due to an issue during our scheduled maintenance, we saw a major outtage across most WeTransfer products.
Temporary Slowness in the EU region
Affected: WebsiteDownloadsUploadsTransfer Mobile
Timeline · 3 updates
- identified Nov 20, 2024, 10:56 AM UTC
We’re currently experiencing reduced performance with uploads and downloads. Our team is aware of the issue and is actively working to resolve it. Thank you for your patience!
- monitoring Nov 20, 2024, 11:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 20, 2024, 11:44 AM UTC
We’re happy to share that the earlier performance issues with uploads and downloads have been successfully mitigated. Everything should now be running smoothly, and users can expect normal functionality again. Thank you for your patience while we worked to resolve this issue—we truly appreciate your understanding. If you encounter any lingering issues, please don’t hesitate to reach out to our support team.
Users are unable to download new Paper Store Journals
Timeline · 2 updates
- identified Aug 21, 2024, 03:02 PM UTC
We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.
- resolved Aug 21, 2024, 04:41 PM UTC
We have mitigated the issue and new Paper Store journal downloads are available again!
Transfers not showing in Transfers overview side-pane
Affected: WebsiteUploads
Timeline · 3 updates
- identified Jul 25, 2024, 07:44 AM UTC
We have identified an issue that prevents recent transfers from showing in a user's Transfers overview side-pane once successfully uploaded. Your files are safe with us and our teams are currently working to remediate this. We will update you in the next 2 hours, or at the next status update (whichever comes first).
- identified Jul 25, 2024, 09:19 AM UTC
We're still working on a fix to ensure transfers are showing in the transfers overview side-pane. Your transfers are safe with us and accessible through transfer links as per usual.
- resolved Jul 25, 2024, 09:49 AM UTC
We have rolled out a fix and any transfers that you have sent or received, should now appear in the transfer overview side-pane as per usual. Apologies for the inconvenience this might have caused. Happy transferring!
Failed downloads for some of our users
Affected: WebsiteDownloadsUploadsEmailTransfer Mobile
Timeline · 4 updates
- investigating Jul 12, 2024, 08:35 AM UTC
We are currently investigating an issue with our download servers resulting in failed downloads for some of our users. This downtime is currently affecting our web transfer services, WeTransfer mobile apps, portals and reviews, and Collect.
- identified Jul 12, 2024, 09:09 AM UTC
The underlying issue has been identified and we are working on a fix.
- monitoring Jul 12, 2024, 09:13 AM UTC
Our fix has been implemented and we are monitoring our results. We expect downloads to no longer fail. Will verify everything is resolved within the next 15 minutes.
- resolved Jul 12, 2024, 09:20 AM UTC
This incident has been resolved.