WeTransfer experienced a major incident on October 31, 2025 affecting Website and Downloads and 1 more component, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteDownloadsUploadsEmail
Update timeline
- investigating Oct 31, 2025, 05:56 PM UTC
We are currently investigating this issue.
- monitoring Oct 31, 2025, 06:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2025, 06:08 PM UTC
This incident has been resolved.