WeTransfer experienced a major incident on September 26, 2025 affecting Website and Downloads and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
WebsiteDownloadsUploadsEmailTransfer Mobile
Update timeline
- identified Sep 26, 2025, 10:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 26, 2025, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 26, 2025, 10:20 AM UTC
This incident has been resolved.