Resolved after 3 hours 45 minutes, affecting Editor and Stripe API, on October 10, 2024.
Stripe team has implemented a fix on their side and the errors have stopped. We are still monitoring our systems.
Affected components
EditorStripe API
Update timeline
- investigating Oct 10, 2024, 06:57 PM UTC
Requests to stripe API are failing preventing users from logging into the studio application
- identified Oct 10, 2024, 07:37 PM UTC
Stripe has reported API failures on their end for the components that are affecting our system. Actively monitoring updates on their side while looking for a workaround.
- monitoring Oct 10, 2024, 07:54 PM UTC
Stripe team has implemented a fix on their side and the errors have stopped. We are still monitoring our systems.
- resolved Oct 10, 2024, 10:42 PM UTC
This incident has been resolved.
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