WellSaid Labs incident

GPU Node Provisioning Failure

Resolved after 14 days 8 hours, affecting Developer API, on September 16, 2025.

monitoring Sep 17, 2025, 04:08 PM UTC

Provisioning of new GPU nodes in our GKE environments began returning to normal overnight. We are now seeing only minimal delays in node creation, and service performance has largely stabilized. We are working on expanding our infrastructure and are actively monitoring node availability.

Started
Sep 16, 2025, 03:00 PM UTC
Resolved
Sep 30, 2025, 11:16 PM UTC
Duration
14d 8h
Detected by Pingoru
Sep 16, 2025, 03:00 PM UTC

Affected components

Developer API

Update timeline

  1. identified Sep 16, 2025, 04:25 PM UTC

    We are currently experiencing issues provisioning new GPU nodes in our GKE environments. This is causing a reduced capacity in the number of requests we're able to serve simultaneously, leading to longer response times and clips failing to generate.

  2. monitoring Sep 17, 2025, 04:08 PM UTC

    Provisioning of new GPU nodes in our GKE environments began returning to normal overnight. We are now seeing only minimal delays in node creation, and service performance has largely stabilized. We are working on expanding our infrastructure and are actively monitoring node availability.

  3. resolved Sep 30, 2025, 11:16 PM UTC

    This incident has been resolved.

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