WEDO incident

Problem with our hosting provider

Critical Resolved View vendor source →

WEDO experienced a critical incident on November 5, 2025 affecting WEDO, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 10:22 AM UTC
Resolved
Nov 05, 2025, 12:25 PM UTC
Duration
2h 2m
Detected by Pingoru
Nov 05, 2025, 10:22 AM UTC

Affected components

WEDO

Update timeline

  1. investigating Nov 05, 2025, 10:22 AM UTC

    One of our hosts is currently unavailable due to unknown reasons. The issue originates from our hosting provider’s infrastructure. We are in contact with their team and working to resolve the problem as quickly as possible. Français : Un de nos hôtes n’est pas disponible pour des raisons inconnues. Le problème se situe du côté de notre hébergeur. Nous sommes en contact avec notre fournisseur d’hébergement pour résoudre ce problème dans les plus brefs délais. Deutsch : Einer unserer Hosts ist derzeit aus unbekannten Gründen nicht verfügbar. Das Problem liegt auf Seiten unseres Hosting-Anbieters. Wir stehen mit dessen Team in Kontakt und arbeiten daran, das Problem so schnell wie möglich zu beheben.

  2. identified Nov 05, 2025, 10:55 AM UTC

    The issue has been identified in our hosting provider -> https://exoscalestatus.com/incidents/211222

  3. monitoring Nov 05, 2025, 11:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 05, 2025, 11:12 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 05, 2025, 12:25 PM UTC

    This incident has been resolved.