WEDO incident

Database won't start

Resolved after 1 hour 40 minutes, affecting WEDO, on January 15, 2021.

resolved Jan 15, 2021, 12:35 PM UTC

The issue has been identified and resolved. The database won't start because the user rights on a folder where changed and this stopped the database from starting.

Started
Jan 15, 2021, 10:33 AM UTC
Resolved
Jan 15, 2021, 12:14 PM UTC
Duration
1h 40m
Detected by Pingoru
Jan 15, 2021, 10:33 AM UTC

Affected components

WEDO

Update timeline

  1. investigating Jan 15, 2021, 12:33 PM UTC

    We are currently investigating the issue.

  2. resolved Jan 15, 2021, 12:35 PM UTC

    The issue has been identified and resolved. The database won't start because the user rights on a folder where changed and this stopped the database from starting.

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