Webshrinker incident

Investigating Dashboard & Insights Data Display Issues

Minor Resolved View vendor source →

Webshrinker experienced a minor incident on May 11, 2026 affecting Front End UI, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 02:37 PM UTC
Resolved
May 11, 2026, 03:10 PM UTC
Duration
32m
Detected by Pingoru
May 11, 2026, 02:37 PM UTC

Affected components

Front End UI

Update timeline

  1. identified May 11, 2026, 02:37 PM UTC

    Customers may experience issues with the Home Dashboard and Insights pages not displaying data. Additionally, the Site Deployment page may show a “Failed to Load QPS” error message. We have identified the root cause of the issue and are actively working on implementing a fix. DNS Resolution and Filtering are NOT affected.

  2. resolved May 11, 2026, 03:10 PM UTC

    The issue impacting the Home Dashboard and Insights pages, as well as the “Failed to Load QPS” error message on the Site Deployment page, has been resolved. Functionality has returned to normal operation. If you continue to experience any issues, please reach out to our Support team for further assistance.