Resolved after 1 day 3 hours, affecting API and Management Portal, on July 18, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 18, 2024, 10:34 AM UTC
We are currently investigating an issue that is affecting access to the Catchpoint portal. And apologize for any inconvenience this may cause.
- investigating Jul 18, 2024, 10:39 AM UTC
We are continuing to investigate this issue.
- investigating Jul 18, 2024, 10:57 AM UTC
We sincerely apologize for the inconvenience this outage is causing. Our team is working diligently to identify and resolve the issue. Thank you for your patience
- investigating Jul 18, 2024, 11:20 AM UTC
We are continuing to investigate this issue.
- identified Jul 18, 2024, 11:36 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 18, 2024, 12:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2024, 01:41 PM UTC
This incident has been resolved.
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