Webpagetest incident

Intermittent missing data for Webpage test

Resolved after 4 hours 47 minutes, affecting Management Portal, on December 12, 2024.

resolved Dec 12, 2024, 05:54 PM UTC

We have successfully deployed a fix to address the issue. All systems should now be operating normally. Please note that due to the nature of the issue, some intermittent test data may have been lost during the affected timeframe. We apologize for any inconvenience this may cause.

Started
Dec 12, 2024, 01:06 PM UTC
Resolved
Dec 12, 2024, 05:54 PM UTC
Duration
4h 47m
Detected by Pingoru
Dec 12, 2024, 01:06 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Dec 12, 2024, 01:06 PM UTC

    We are aware of an issue affecting our webpage testing service. This may result in intermittent missing test data between 08:50 AM UTC and 12:42 PM UTC. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

  2. monitoring Dec 12, 2024, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2024, 05:54 PM UTC

    We have successfully deployed a fix to address the issue. All systems should now be operating normally. Please note that due to the nature of the issue, some intermittent test data may have been lost during the affected timeframe. We apologize for any inconvenience this may cause.

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