WebID Solutions incident
Tink Germany Incident - XS2A and Online banking major outage - WebID AccountID affected
WebID Solutions experienced a notice incident on April 17, 2025 affecting AccountID, lasting 14h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 17, 2025, 08:31 AM UTC
Tink Germany is currently investigating a major outage for online banking and the X2SA banking interface. Our service provider Tink is currently investigating the incident. The incident has an impact to the WebID AccountID product. Updates on the incident will be published by Tink under the following URL: https://status.xs2a.com/incidents/r3d1zzm5wbq9
- investigating Apr 17, 2025, 08:31 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 17, 2025, 08:54 AM UTC
TInk has identified and fixed the issue. The status is currently being monitored by Tink and WebID.
- investigating Apr 17, 2025, 09:06 AM UTC
The previous fix did not solve the problem. Tink is still investigating
- monitoring Apr 17, 2025, 10:27 AM UTC
Another fix was applied by Tink. Systems are currently being monitored by Tink and WebID
- monitoring Apr 17, 2025, 10:45 PM UTC
Between 10:54 CET and 11:23 CET Tink has encountered a technical issue that impacted Payments products for multiple markets. The underlying root cause that caused the incident was resolved. We apologize for any problems this issue may have caused.
- resolved Apr 17, 2025, 11:27 PM UTC
The issue is resolved. We’re sorry for any inconvenience.