Webflow incident

Reports of the Designer crashing after creating or modifying Ecommerce Products

Minor Resolved View vendor source →

Webflow experienced a minor incident on December 13, 2024 affecting Webflow Canvas, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 13, 2024, 12:28 PM UTC
Resolved
Dec 13, 2024, 03:05 PM UTC
Duration
2h 37m
Detected by Pingoru
Dec 13, 2024, 12:28 PM UTC

Affected components

Webflow Canvas

Update timeline

  1. investigating Dec 13, 2024, 12:28 PM UTC

    We are currently investigating reports of the Designer crashing after creating or modifying Ecommerce Products on some sites.

  2. identified Dec 13, 2024, 01:46 PM UTC

    The team has identified the issue and is continuing to work on a fix.

  3. monitoring Dec 13, 2024, 02:48 PM UTC

    The team has deployed a fix and we are monitoring the situation.

  4. resolved Dec 13, 2024, 03:05 PM UTC

    This incident has been resolved.