Webflow incident

[RESOLVED] Reports of "Refresh required to continue" errors when opening the Webflow Canvas

Minor Resolved View vendor source →

Webflow experienced a minor incident on April 2, 2026 affecting Webflow Canvas, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 05:30 AM UTC
Resolved
Apr 02, 2026, 07:55 AM UTC
Duration
2h 24m
Detected by Pingoru
Apr 02, 2026, 05:30 AM UTC

Affected components

Webflow Canvas

Update timeline

  1. investigating Apr 02, 2026, 05:30 AM UTC

    We’re currently investigating reports that some customers are seeing a "Refresh required to continue" message when opening the Webflow Canvas, preventing them from editing sites as expected. Our team is actively working to identify the cause of this issue and will share an update as soon as more information becomes available.

  2. monitoring Apr 02, 2026, 06:03 AM UTC

    We’ve identified the cause of an issue where some customers see a "Refresh required to continue" message when opening the Webflow Canvas, preventing editing as expected. As a temporary mitigation, our team is assisting impacted customers directly while we work toward a full resolution. We are also waiting for underlying systems to fully recover. We’ll continue to share updates as progress is made.

  3. resolved Apr 02, 2026, 07:55 AM UTC

    We’re no longer seeing customer impact related to this issue, and functionality has returned to normal. This incident is now resolved. We appreciate your patience while we worked to resolve this issue.