WebEx incident

Webex Calling: Webex Attendant Console login failures impacting users accessing via Webex Client app and direct URL

Minor Resolved View vendor source →

WebEx experienced a minor incident on June 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2026, 11:01 PM UTC
Resolved
Jun 17, 2026, 11:01 PM UTC
Duration
—
Detected by Pingoru
Jun 17, 2026, 11:01 PM UTC

Update timeline

  1. monitoring Jun 17, 2026, 08:51 PM UTC

    Component Status: Commercial / Webex Calling - N. America (West) - degraded_performance Commercial / Webex Calling - N. America (East) - degraded_performance Regions: N. America (West), N. America (East) investigating - Engineering is investigating an issue causing login failures for users attempting to access the Webex Attendant Console through both the Webex Client app and direct URL. Once logged in, some users may also experience problems loading queues and other console features. This issue is affecting users in the US region and impacts their ability to sign in and manage calls through the console. We are working to restore the service and apologize for any inconvenience this may cause. Jun 17, 20:51 UTC