WebEx incident
Webex Meetings: Network Based Recordings consolidation delay
WebEx experienced a minor incident on May 10, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 08, 2026, 08:47 AM UTC
Component Status: Commercial / Webex Calling - South America - degraded_performance Commercial / Webex Calling - Canada - degraded_performance Commercial / Webex Calling - N. America (West) - degraded_performance Commercial / Webex Calling - EMEA - degraded_performance Commercial / Webex Calling - ANZ - degraded_performance Commercial / Webex Calling - N. America (East) - degraded_performance Commercial / Webex Calling - APAC - degraded_performance Commercial / Webex Meetings - South America - degraded_performance Commercial / Webex Meetings - Canada - degraded_performance Commercial / Webex Meetings - N. America (West) - degraded_performance Commercial / Webex Meetings - EMEA - degraded_performance Commercial / Webex Meetings - ANZ - degraded_performance Commercial / Webex Meetings - N. America (East) - degraded_performance Commercial / Webex Meetings - APAC - degraded_performance Regions: N. America (West), N. America (East), South America, Canada, EMEA, APAC, ANZ investigating - Engineering is investigating an issue causing NBR Consolidation delay due to ongoing situation in Amsterdam data center. Network Based Recordings will be delayed post 24 hours of recordings are being created. Recordings playback/download may be available post service restoration. Meetings recorded between the impacted duration and new recordings are also impacted. Webex meetings recordings are impacted globally however Webex Calling recordings are impacting only recordings in EU region. We are working to restore the service and apologize for any inconvenience this may cause. May 8, 08:47 UTC