Webdox CLM incident

Twilio - Intermitencia en el envío de SMS

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on April 26, 2024 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2024, 08:10 PM UTC
Resolved
Apr 26, 2024, 09:56 PM UTC
Duration
1h 46m
Detected by Pingoru
Apr 26, 2024, 08:10 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS Signature

Update timeline

  1. investigating Apr 26, 2024, 08:10 PM UTC

    Nuestro proveedor Twilio, esta presentando tiempos altos de respuesta e intermitencias. Se esta trabajando junto con el proveedor.

  2. identified Apr 26, 2024, 08:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 26, 2024, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2024, 09:56 PM UTC

    This incident has been resolved.