Webdox CLM incident

High response times on some transactions

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on December 5, 2024 affecting Webdox CLMS Brain, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 12:59 AM UTC
Resolved
Dec 05, 2024, 05:00 AM UTC
Duration
4h
Detected by Pingoru
Dec 05, 2024, 12:59 AM UTC

Affected components

Webdox CLMS Brain

Update timeline

  1. identified Dec 05, 2024, 12:59 AM UTC

    Supplier with high transaction response times

  2. monitoring Dec 05, 2024, 02:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2024, 12:08 PM UTC

    This incident has been resolved.