Webdox CLM incident

Verifik - Validación de Identidad para Firmarte en Perú

Major Resolved View vendor source →

Webdox CLM experienced a major incident on May 8, 2024 affecting [PE] - Verifik, lasting 63d 20h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 09:09 PM UTC
Resolved
Jul 11, 2024, 05:41 PM UTC
Duration
63d 20h
Detected by Pingoru
May 08, 2024, 09:09 PM UTC

Affected components

[PE] - Verifik

Update timeline

  1. investigating May 08, 2024, 09:09 PM UTC

    Algunas validaciones de identidad de firmantes de Perú, están presentando problemas. Se esta trabajando junto con el proveedor para solucionar los inconvenientes.

  2. identified May 08, 2024, 09:09 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 11, 2024, 05:41 PM UTC

    This incident has been resolved.