Webdox CLM incident

Capacity provisioning issues in GCP regions with Elasticsearch

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on May 16, 2024 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2024, 08:08 PM UTC
Resolved
May 16, 2024, 08:30 PM UTC
Duration
21m
Detected by Pingoru
May 16, 2024, 08:08 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS APIWebdox CLMS SignatureWebdox CLMS PreviewWebdox CLMS Third Party CollaborationWebdox CLMS BrainWebdox CLMS PowerBI

Update timeline

  1. identified May 16, 2024, 08:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 16, 2024, 08:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2024, 08:30 PM UTC

    This incident has been resolved.