Webdox CLM incident

High Response Time Brain Companion

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on December 11, 2024 affecting Webdox CLMS Brain, lasting 8h 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 11:41 PM UTC
Resolved
Dec 12, 2024, 08:35 AM UTC
Duration
8h 53m
Detected by Pingoru
Dec 11, 2024, 11:41 PM UTC

Affected components

Webdox CLMS Brain

Update timeline

  1. identified Dec 11, 2024, 11:41 PM UTC

    AI provider with high response times

  2. monitoring Dec 12, 2024, 01:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Dec 12, 2024, 03:02 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 12, 2024, 08:35 AM UTC

    This incident has been resolved.