Webdox CLM incident

Elasticsearch Performance Impact - High Latency

Minor Resolved View vendor source →

Webdox CLM experienced a minor incident on December 30, 2024 affecting Webdox CLMS FrontEnd and Webdox CLMS Backend and 1 more component, lasting 4h 27m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2024, 03:17 PM UTC
Resolved
Dec 30, 2024, 07:44 PM UTC
Duration
4h 27m
Detected by Pingoru
Dec 30, 2024, 03:17 PM UTC

Affected components

Webdox CLMS FrontEndWebdox CLMS BackendWebdox CLMS API

Update timeline

  1. investigating Dec 30, 2024, 03:17 PM UTC

    We are currently investigating this issue.

  2. identified Dec 30, 2024, 03:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 30, 2024, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 30, 2024, 07:44 PM UTC

    This incident has been resolved.